I have never waxed before! What do I need to know?
First of all, relax and don't panic! You are in safe hands.
It is recommended that you take certain steps at home before your wax in order to prepare the area – Please see “preparing for your treatment information.”
You will be sent a consultation email that you will need to complete prior to your treatment and this may be discussed with you in the privacy of the treatment room on the day.
I will then explain the details of the treatment you have chosen and tell you what to do next, e.g. to what extent you should undress. I will then leave the room for two minutes so that you can make yourself comfortable on the treatment couch before returning to begin the treatment.
I have very sensitive skin, will this be a problem?
Absolutely not. Every new client at Riverside Therapies will have a pre-wax consultation, during which I will ask about your skin type and other relevant medical details, which I will then make a note of on your file so I can be sure to use the most appropriate products for you. For all body waxing I use Perron Rigot’s Cirépil Cristal Ocean strip wax, which is a rosin-free, non-fragranced, hypo-allergenic formula, especially developed for sensitive skins. For smaller and more sensitive areas, including bikini and underarms, I use Perron Rigot’s revolutionary Cirépil Euroblonde non-strip wax. Both of these waxes are extremely kind to the skin, even in the most sensitive areas of the body.
How long should my hair be for my first wax?
The high quality of the wax I use means that I can reach the shorter, finer hairs better than most other waxes. However, I still recommend a minimum of 4 weeks’ regrowth to get the best results. If you have removed the hair via waxing/shaving/plucking or any other way any less than 4 weeks ago, then please bear in mind that although I may still be able to carry out your wax, you are likely to get some regrowth quite soon after your treatment. I advise that you do not book an appointment if you removed your hair less than 3 weeks ago.
Worried that your hair (especially your pubic hair) may be too long for a wax? Well don’t! If it needs trimming down, I will do this for you as part of your treatment, so please don’t attempt this at home!
What's your cancellation and appointment change policy?
The more notice you can give to cancel or change an appointment the better, but I require a minimum of 24 hours’ notice. If you cancel or rearrange your slot with less than 24 hours’ notice, or if you fail to turn up at all, you will be required to pay for your treatment in full as I am unlikely to be able to fill that slot.
In the event that I manage to fill your late-cancelled or late-changed appointment slot with another client, I will be happy to issue you with a refund on that occasion, or transfer your payment to another appointment if you wish to rebook. This outcome cannot be guaranteed, however, for obvious reasons.
Does waxing hurt?
I am not going to lie – of course if you pull the hair out from its root it may hurt a little, and more so in some areas than others. But I am absolutely confident that my specialist skills mean that your wax will cause minimal discomfort. Additionally, waxing regrowth hurts so much less than waxing full growth, so the first wax will be the worst, and the more frequently you return ( we recommend every 4 – 6 weeks) the less it will hurt (and that’s a fact).
I'm having a Brazilian / Hollywood wax. What will that involve?
Firstly, I will clarify what treatment you’re having. Then I will leave the room for you to undress your bottom half, including your underwear, and freshen up using the hygiene wipes I will leave out for you.
I will begin by removing the hair on top of your pubic bone first, before moving down to your labia, and finally around the back. At times, I will help you position your legs in certain ways so that I can get to all of the hair, and will ask you to stretch certain bits of skin to keep it taut while I wax.
When it comes to removing the hair from around the back, my preference is to keep you on your back while I do this. I will avoid having to turn you on to your front on all fours whenever I can. Instead, I will ask you first to pull your legs up into a backward roll type position and keep them hugged into your chest. If I really can’t get to all of the hair that way, if you don’t feel comfortable in this position or can’t get into it, or if you’re pregnant and don’t want to lie on your back for too long, then I may request you turn you on to your side, or over completely, to reach the hair around the back.
As with all waxes, once finished, I will tweeze out any remaining hairs before asking you to check the area to see that you’re completely happy with it.